GENERAL CONDITIONS OF SALE
ITEMS
1. Preamble
These general terms and conditions of sale (GTC) govern all transactions carried out on the website operated by Studio Robinsonnades on behalf of the Yogaterrae label. By validating an order, the buyer acknowledges having read these GTC and accepts them without reservation.
2. Products and Availability
- Our products are presented with the greatest care to provide an accurate description.
- Stocks are limited, and availability may vary without notice.
- In the event of unavailability after placing an order, we will inform the buyer as soon as possible for an alternative solution or a refund.
3. Prices and Payment Terms
- All prices displayed are in euros and include all taxes (TTC).
- We reserve the right to change prices at any time without notice.
- Payment is made online via secure means before the order is shipped.
4. Order and Validation
- Any validated order constitutes a firm commitment from the buyer.
- We reserve the right to cancel or refuse any order in the event of suspected fraud or a prior unresolved dispute.
5. Delivery
- Delivery times are given as an indication and may vary depending on the destination.
- We cannot be held responsible for delays attributable to carriers.
- In case of prolonged delay, the buyer can contact our customer service to find a solution.
6. Right of Withdrawal and Returns
- The buyer has 14 days from receipt to exercise his right of withdrawal.
- Products must be returned in their original condition and complete.
- Return costs are the responsibility of the buyer, except in the case of an error on our part.
- The refund will be made within 14 days after validation of the return.
7. Guarantees and Liability
- Our products benefit from the legal guarantee of conformity and the guarantee against hidden defects.
- We cannot be held liable for improper use of the products.
8. Intellectual Property
- All contents of the site (texts, images, logos, videos) are the exclusive property of Yogaterrae .
- Any unauthorized reproduction, distribution or exploitation is strictly prohibited.
9. Protection of Personal Data
- Personal information collected is processed in accordance with our Privacy Policy .
- The buyer has the right to access, modify and delete their data.
10. Applicable Law and Dispute Resolution
- These T&Cs are governed by French law.
- In the event of a dispute, an amicable solution will be sought before any legal action.
- In the absence of an agreement, the competent courts will be those of the jurisdiction of the registered office of Yogaterrae .
11. Contact
For any questions relating to these general conditions of sale, you can contact us at contact@yogaterrae.com .