GENERAL CONDITIONS OF THE YOGATERRAE MEMBERSHIP CARD PROGRAM


Last updated: June 12, 2025

These General Terms and Conditions apply to the YOGATERRAE loyalty program (hereinafter the “Member Program” or the “Member Card”). By purchasing this Member Card, you (the “Member” or “you”) agree to all of the terms and conditions below.

1. PURPOSE OF THE PROGRAM

The YOGATERRAE Member Card is a loyalty program offered by the YOGATERRAE company, intended for individuals, which allows its holders to benefit from the following advantages :

  • 20% immediate discount on all products on the website www.yogaterrae.com , excluding the exclusions listed below.

  • Benefit valid for 12 months from the date of card purchase.

  • Discount automatically activated via a dedicated code and/or a specific customer segment without the obligation to create an account.

2. PRICE AND VALIDITY

  • The Member Card is sold at the symbolic price of €10 including tax .

  • The Card is valid for 12 months from the date of purchase.

  • The card is not renewed automatically . No direct debit will be renewed upon maturity.

  • The card is non-transferable and cannot be assigned to another person.

3. EXCLUSIONS

The benefits of the Member Card do not apply to:

  • To the products of the special collection “Non-Member Products” .

  • Gift cards, shipping costs, tips and free-price solidarity products.

  • To any promotion or special offer already in progress, unless otherwise indicated.

4. CONDITIONS OF USE

  • To benefit from the discount, simply purchase a membership card. The benefit is automatically activated via a discount code (e.g., MEMBER20) or any other technical method defined by YOGATERRAE.

  • The code is personal and cannot be publicly distributed or shared abusively.

  • YOGATERRAE reserves the right to deactivate access to benefits in the event of obvious abuse, fraud or non-compliance with these T&Cs.

5. CONDITIONS OF TERMINATION AND REIMBURSEMENT

  • No refunds will be given , even if the benefits are not used.

  • In accordance with article L221-28 of the Consumer Code (digital content provided immediately and non-refundable), the right of withdrawal does not apply to this card after use of the code.

  • If the buyer has not used the discount code within 14 days of purchase , he can exercise his right of withdrawal , in accordance with the law.

6. RESPONSIBILITY

YOGATERRAE cannot be held responsible for misuse of the code or for forgetting to enter the code when ordering. No retroactive discount will be applied to previous purchases.

7. MODIFICATION OR SUSPENSION OF THE PROGRAM

YOGATERRAE reserves the right to modify or suspend the Member Program at any time, while respecting the acquired rights of members who have already purchased their card.

8. SOLIDARITY AND COMMITTED DONATION

The symbolic value of €10 is entirely donated to a solidarity project supported by YOGATERRAE. No refunds will be made on this amount.

9. ACCEPTANCE

Purchasing a Member Card implies full acceptance of these General Terms and Conditions. Customers are encouraged to review these terms and conditions before making any purchase on the website.

10. PERSONAL DATA

  • The information collected when purchasing the Member Card is processed in compliance with the GDPR.

  • They are used only to activate benefits and communicate with the customer.

  • No data is transferred to third parties for commercial purposes.

  • The client can request access, rectification or deletion of their data at any time via contact@yogaterrae.com .

11. APPLICABLE LAW

  • These conditions are subject to French law.

  • Any dispute will first be sought amicably.

  • In the event of failure, the French courts will have sole jurisdiction.