GENERAL SALES CONDITIONS

ARTICLES

1. Preamble
These general terms and conditions of sale (GTCS) govern all transactions carried out on the website operated by Studio Robinsonnades on behalf of the Yogaterrae label. By validating an order, the buyer acknowledges having read the present terms and conditions and accepts them unreservedly.

2. Products and availability

  • Our products are presented with the utmost care to offer an accurate description.
  • Stocks are limited and availability may vary without notice.
  • In case of unavailability after placing an order, we will inform the buyer as soon as possible for an alternative solution or a refund.

3. Prices and payment terms

  • All prices are in euros and include VAT.
  • We reserve the right to change prices at any time without notice.
  • Payment is made online via secure means before the order is dispatched.

4. Ordering and validation

  • All validated orders constitute a firm commitment on the part of the purchaser.
  • We reserve the right to cancel or refuse any order in the event of suspected fraud or a previous unresolved dispute.

5. Delivery

  • Delivery times are given for information only and may vary according to destination.
  • We cannot be held responsible for delays caused by carriers.
  • In the event of a prolonged delay, the buyer may contact our customer service department to find a solution.

6. Right of Withdrawal and Returns

  • The buyer has 14 days from receipt to exercise his right of withdrawal.
  • Products must be returned in their original condition and complete.
  • Return shipping costs are at the buyer's expense, except in the event of an error on our part.
  • Refunds will be made within 14 days of return validation.

7. Warranties and liability

  • Our products are covered by the legal guarantee of conformity and the guarantee against hidden defects.
  • We accept no liability for improper use of the products.

8. Intellectual Property

  • All site content (text, images, logos, videos) is the exclusive property of Yogaterrae.
  • Any unauthorized reproduction, distribution or use is strictly prohibited.

9. Privacy Policy

  • The personal information collected is processed in accordance with our Privacy Policy.
  • Buyers have the right to access, modify and delete their data.

10. Applicable Law and Dispute Resolution

  • These terms and conditions are governed by French law.
  • In the event of a dispute, an amicable solution will be sought before any legal action is taken.
  • Failing agreement, the competent courts will be those within the jurisdiction of Yogaterrae's registered office.

11. Contact
If you have any questions about these terms and conditions, please contact us at contact@yogaterrae.com.

  

HEALTHY MIND, HEALTHY LIFE, NAMASTE